Payment was processed but I did not receive Blue. (iOS)

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If you have not received Blue even after reconnecting, please check below.

Please note that the Apple Store refund cannot be made by our company and that it must be processed using your Apple Store account.
iOS(Apple domestic customer center number: 080-332-8877)
- If you request a refund for an issue, such as items not received after making a payment with the iPhone / General refund requests are the same
: For iOS payment/refund procedures, please contact Apple using the iTunes payment system.

① Login to https://expresslane.apple.com/GetproductgroupList.acion
② Select your current device model
③ Select iTunes Store, App Store, or iBookstore
④ Select "No subjects in list". Select the "Continue" button on the screen that appears after filling in the refund title and selecting "Enter"
⑤ Select "Email" from the solutions
⑥ Enter your name and e-mail information, refund contents [Device name / Game name / Order number / Requests] and select "Continue".
(You will receive an answer at your Apple account address from Apple within 2 ~ 3 days after the email is sent.